City Hall Centre Košice

City Call Centre
055/6419 100

You can use the Call Centre contacts to contact Košice City Hall and its specialist departments.
With regard to the gradual relaxation of measures against the spread of COVID-19 infection, the Call Centre is available to all during office hours, i.e. 8 am to 3 pm on Mondays, Tuesdays and Thursdays, 8 am to 4 pm on Wednesdays and 8 am to 2 pm on Fridays. If you need to make an application in electronic form, please use the link eSlužby Košice

The Košice City Hall post room and cashier's office are now open to the public again.

On Monday, 4th May the post room on the ground floor of City Hall was reopened, where city residents may hand in various written correspondence and official documents. On Wednesday, 6th May the City cashier's office on the ground floor of City Hall was likewise reopened.

Services to citizens are provided online

If you need to have an application sorted out, you can use the City of Košice electronic services portal via the web page eSlužby Košice

City of Košice Crisis Committee

There are several sessions every day for the Crisis Committee, which consists of three sections: security and civil defence, hygiene and counter-epidemic, and financial. The conclusions from each session are published daily in the portal and on the City web-site.

Volunteers are welcome to help

If you're interested in joining in some volunteer activity, just contact the Košice City Call Centre on 055/64 19 100 or by e-mail at City employees will get back to you, and depending on your interest they will connect you with the volunteer activity organizers. For more information please go to the web-site
Srdce v meste

City Hall canteen

This canteen is operating in a limited regime. Take-away lunches for senior citizens are available between 12 noon and 1 pm. They can be collected in person from the side entrance, with City Police officers present to ensure that all hygiene measures are respected. The canteen accepts orders for lunches up until 8 am on the day of collection. Orders can be made by telephone on 0903 655 398 or e-mail at

Other services in the City Hall building

Public access to the City Hall building is still restricted. The mail room and the cashier's office are now re-opened, but there is still no signature verification service. The dentist's surgery within the building also remains closed. The dentist's surgery which is part of the building also remains closed.


I need to sort something out at Košice City Call – how should I go about it?

Košice City Call is currently closed to the public. If you need to communicate with a particular specialist department, we can put you through from our Call Centre (call 055/64 19 100), or we’ll dictate a number to you which you can call later in the day. It’s also possible to contact specific department employees via e-mail.

When are the Košice City Hall post room and cashier’s office open?

The post room is open on normal working days, specifically on Mondays, Tuesdays and Thursdays from 8 am till 3.30 pm continuously, with opening hours extended till 6 pm on Wednesdays but shortened to 2.30 pm on Fridays. The working hours of the cashier’s office are the same as for the post room, with the difference that the premises will be disinfected every two hours, so there will be breaks from 9.45 – 10 am, 11.45 – 12 noon and 1.45 – 2 pm, and on Wednesdays also from 3.45 – 4 pm.  

Can I get a signature verified at City Hall?

As Košice City Call is currently closed to the public, the Education Centre for Out-of-court Settlements inside the building is also not working. Notaries and advocates are exempted from the lockdown though, and their offices are open.